NextChapter uses heavy encryption to ensure that data cannot be read if a client uses a public network. All data is transmitted over 256-bit encrypted connections and stored in an encrypted format on physically secured servers with unique session encryption keys.
NextChapter is audited daily by Symantec SSL and McAfee SECURE to help ensure your data is protected from security vulnerabilities and other online threats. McAfee SECURE thoroughly inspects site for malware, viruses, phishing attacks, and other malicious activities to ensure that it's safe for you and your client's data.
We have multiple backup systems in place to protect your data, governed by the following policies: All backups are replicated to at least 2 physical datacenters. All backup systems are tested biweekly. Backups occur once daily at a minimum. Your practice’s data is 100% accessible and protected.
NextChapter uses Heroku's secure storage facilities for data storage. These facilities are distributed around the globe, making it extremely difficult for an adversary to locate the position of your data. Every storage center is highly secured by military grade perimeter control, state-of-the art electronic surveillance and 24-7 monitoring by trained security personnel.
All credit card transactions are processed using secure encryption—the same level of encryption used by leading banks. Card information is transmitted, stored, and processed securely on a PCI-Compliant network. Learn more about Stripe: https://stripe.com/us/features#seamless-security
At NextChapter, we ask for only what is needed to fill out the bankruptcy forms. The bankruptcy court does not require full social security numbers, bank account numbers and credit card numbers so we do not ask for them either.