Work at NextChapter

Help us change the way attorneys practice
bankruptcy law.

View Open Positions

Benefits and Perks

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    Grow With Your City

    We are proud to be building and growing our startup in Columbus, Ohio, Forbes #1 Opportunity City and home to a tight-knit community of startups and entrepreneurs.
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    Work From Anywhere

    We know there are talented people everywhere. Our dev team is completely distributed. Do great work from an environment that you're comfortable in and find the schedule that fits your life best.
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    Flexible Time Off

    Take as many personal days as you want. We have an unlimited vacation policy that allows you to get the rest and relaxation you need to feel refreshed.
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    Salary & Options

    We are a young startup with a bright future, offering highly competitive salaries plus great options packages that get you in early on the equity.
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    Philanthropy

    Participate in giving back and supporting the community with our Volunteer Time-Off (VTO) policy. We pledge to give 1% of employee time to giving back.
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    Stay Healthy

    We offer medical insurance as well as a free gym membership to keep you healthy! Workout any time you want. Take a spinning class, join yoga or hop on the treadmill.

Open Positions

Customer Success Agent

We believe that keeping the customer happy is the key to SaaS success. One of our core values is “DELIGHT CUSTOMERS: Do things that don't scale. Solve for the customer first. Set the bar for excellent customer support.”

If you say yes to the following, you might be the perfect fit!

  • Do you have customer service experience, and you love helping customers over the phone, live chat, Twitter, email and in-person?

  • Have you read “Delivering Happiness” by Tony Hseih?

  • Are you motivated, energetic and cheerful?

  • Do you love startups and new tech products?

Responsibilities:
  • Deliver delight through written correspondence and phone support.

  • Interact daily with attorneys to gracefully guide them through NextChapter’s application.

  • Investigate and resolve complex customer issues in a cheerful manner.

  • Build rapport with new and existing customers.

  • Serve as an in-house “customer”, using NextChapter frequently and testing out new features before any of our users to provide feedback to the development team

  • Reporting and analyzing trends that you discover while speaking with NextChapter users to contribute to our product development and engineering. 

  • Generate weekly and monthly customer happiness reports.

  • Make our clients’ day, any time they need a smile.

Our ideal candidate:
  • Passion for helping people and solving problems

  • Warm, friendly and professional with an entrepreneurial spirit

  • Impeccable writing and grammar skills

  • Strong critical thinking skills applied to technical and non-technical issues

  • Legal or startup background (both would be great!)

  • Energetic, motivated and cheerful

  • Experience with CRM software, spreadsheets, live chat and phones.

  • Exceptional time management skills and the ability to response to inquiries quickly and effectively

  • 2+ years experience in customer service

  • University degree or equivalent

About the Company
  • NextChapter is a web application for attorneys to prepare, manage and file their bankruptcy cases online. We are revolutionizing the bankruptcy field to guide attorneys through the complete preparation process efficiently and effectively to help them better serve their bankruptcy clients. NextChapter offers per-case pricing, fully cloud-based access, excellent customer support and a modern user interface.

  • We are committed to becoming the most intuitive bankruptcy application by combining superior user experiences with intelligent features and services. Our passion for legal technology, excellent customer support and client happiness pours through NextChapter in every way. We are driven by the desire to build meaningful applications in a market that has been longing for change.

  • Our vision at NextChapter is to become the single-trusted source for bankruptcy attorneys and their clients.

Why You'll Love It Here
  • We are a young startup with a bright future, offering highly competitive salaries and stock options 

  • Grow with the company. As our company grows, you will too with our 'promotions within' program

  • Be a part of the greater good. We believe strongly in philanthropy. Participate in giving back and supporting the community with our Volunteer Time-Off (VTO) policy

  • NextChapter's office is located right in the heart of the Short North Arts District in a collaborative entrepreneurial environment with amazing views of the city.

  • Health benefits package and gym membership

  • Unlimited coffee to keep the energy high!

  • Great work-life balance

  • Energetic work environment with a small team 

  • Flexible and generous vacation policy

  • Technology to do your job successfully

  • Team retreats, monthly lunches, and more

To Apply


Please tell us your story and share with us why you want to be a part of the NextChapter Customer Happiness Team. We welcome you to be as creative as you’d like. We’d love to learn why you’d be a strong fit for our company.

Apply Now
Paralegal Support Associate

We are looking for someone who embodies entrepreneurial spirit, pays strong attention to detail and wants to be part of a growing startup in the Midwest. This person will have passion for the legal industry and new technology.

If you say yes to the following, you might be the perfect fit!

  • Have you been a paralegal or attorney at a law firm and you’re ready to break out and join a legal tech startup?

  • Are you inspired by business leaders like Steve Jobs, Warren Buffet and Sheryl Sandberg?

  • Do you love legal technology?

Responsibilities:
  • Work with CEO and team of developers to build NextChapter's application 

  • Map local court forms and contact courts nationwide for rules and updates

  • Interact daily with attorneys and their clients to complete bankruptcy documents using NextChapter

  • Serve as an in-house “customer”, using NextChapter frequently and testing out new features before any of our users to provide feedback to the development team

  • Prepare and file bankruptcies nationwide

  • Research laws and provide due diligence reports

  • Investigate and resolve complex client issues

  • Build rapport with new and existing attorneys and their clients

  • Generate weekly and monthly petition reports

Our ideal candidate:
  • Passion for working in the legal industry

  • Experience using Best Case, EZ Filing, New Hope Software or other bankruptcy software

  • Background in bankruptcy law

  • Be able to prepare Chapter 7 and Chapter 13 bankruptcies without software

  • Extremely tech savvy and efficient

  • Highly organized with a deep desire to cross off checklists

  • Cheerful, friendly and motivated

  • Impeccable writing, editing, and grammar skills

  • Strong critical thinking skills applied to technical and non-technical issues

  • Experience with CRM software, spreadsheets, legal software

  • 2+ years experience in the legal industry

  • Paralegal Certificate or equivalent education / experience

  • Member of Paralegal Associations is a plus

About the Company
  • NextChapter is a web application for attorneys to prepare, manage and file their bankruptcy cases online. We are revolutionizing the bankruptcy field to guide attorneys through the complete preparation process efficiently and effectively to help them better serve their bankruptcy clients. NextChapter offers per-case pricing, fully cloud-based access, excellent customer support and a modern user interface.

  • We are committed to becoming the most intuitive bankruptcy application by combining superior user experiences with intelligent features and services. Our passion for legal technology, excellent customer support and client happiness pours through NextChapter in every way. We are driven by the desire to build meaningful applications in a market that has been longing for change.

  • Our vision at NextChapter is to become the single-trusted source for bankruptcy attorneys and their clients.

What we offer: 
  • Competitive salary

  • Health benefits 

  • Stock options 

  • Flexible and generous vacation policy and paid holidays off 

  • Free gym membership 

  • Great work-life balance

  • Energetic work environment with a small team 

  • Technology to do your job successfully 

  • Volunteering, team retreats, monthly lunches, etc.

Interview Process
  • We try to keep our interview process straightforward: online code challenge (<1 hr), 1-2 phone screens (< 1 hr) and an on-site interview (<2 hrs).

To Apply:
 


Please tell us your story and share with us why you want to be part of the NextChapter Team. We’d love to learn why you’d be a strong fit for our company. If interested, email jobs@nextchapterbk.com. Thanks!

Apply Now
Software Engineer

NextChapter is seeking a Software Engineer with experience in Ruby-on-Rails and Angular.js to join the team in Columbus, Ohio. We are looking for an engineer who has a passion for solving real problems and changing an industry ripe for innovation. This is an opportunity to become part of a rising legal tech startup, take on a lot of responsibly, and play a substantial role in the future of the company. We need someone who can write clean quality code, respond quickly and efficiently to bugs, and use critical thinking skills to make important technical decisions. We make sure that our early team members are well compensated in equity, salary, benefits, and work-life balance.

We are a small team in a fast-growing company that just launched, with thousands of customers, so it's a great opportunity to have a huge impact and ownership while we continue to grow.

Our ideal candidate: 
  • Extensive experience in developing web applications 

  • Dedication to creating quality, maintainable code – no exceptions 

  • True individual ownership and responsibility over projects

  • Compassion for the end user and an eye for design 

  • Strong communication skills and ability to work with technical and non-technical colleagues

  • Listening to constant feedback form our team and our customers

  • Experience developing REST APIs to serve web clients 

  • A firm grasp of object oriented design 

  • Solid understanding of computer programming principles and data structures 

  • Passion for discovering new ways to solve problems

Job specifics:
  • Current Stack: Ruby on Rails, PostgreSQL, Angular.js, Javascript, Coffeescript, HTML5/CSS3, AWS, Heroku

  • We rely on a few tools very heavily for communication and workflow - Slack, Github, Trello, Google Apps.

  • We have a lot on our product roadmap for the new two years, including improvements to the breadth and accuracy of our application, data integrations, and expanding into other verticals.

What we offer: 
  • Competitive salary
  • Health benefits 
  • Stock options 
  • Flexible and generous vacation policy and paid holidays off 
  • Free gym membership 
  • Great work-life balance
  • Energetic work environment with a small team 
  • Technology to do your job successfully 
  • Volunteering, team retreats, monthly lunches, etc.
About the Company
  • NextChapter is a web application for attorneys to prepare, manage and file their bankruptcy cases online. We are revolutionizing the bankruptcy field to guide attorneys through the complete preparation process efficiently and effectively to help them better serve their bankruptcy clients. NextChapter offers per-case pricing, fully cloud-based access, excellent customer support and a modern user interface.

  • We are committed to becoming the most intuitive bankruptcy application by combining superior user experiences with intelligent features and services. Our passion for legal technology, excellent customer support and client happiness pours through NextChapter in every way. We are driven by the desire to build meaningful applications in a market that has been longing for change.

  • Our vision at NextChapter is to become the single-trusted source for bankruptcy attorneys and their clients.

What we offer: 
  • Competitive salary

  • Health benefits 

  • Stock options 

  • Flexible and generous vacation policy and paid holidays off 

  • Free gym membership 

  • Great work-life balance

  • Energetic work environment with a small team 

  • Technology to do your job successfully 

  • Volunteering, team retreats, monthly lunches, etc.

Interview Process
  • We try to keep our interview process straightforward: online code challenge (<1 hr), 1-2 phone screens (< 1 hr) and an on-site interview (<2 hrs).

To Apply:
 


Please tell us your story and share with us why you want to be part of the NextChapter Team. We’d love to learn why you’d be a strong fit for our company. If interested, email jobs@nextchapterbk.com. Thanks!

Apply Now
Legal Software Marketing Intern

Internship Opportunity at Legal Tech Startup

We are looking for someone who embodies entrepreneurial spirit, pays strong attention to detail and wants to be part of a growing startup in the Midwest. This person will have passion for the legal industry and new technology. This is an internship with the potential to transition into a full-time position, for the right candidate.



If you say yes to the following, you might be the perfect fit!

  • Have you been a paralegal or attorney at a law firm and you're ready to break out of the mold and join a legal tech startup?

  • Are you inspired by business leaders like Steve Jobs, Warren Buffet and Sheryl Sandberg?


  • Do you love legal technology?



Responsibilities:

  • Work with Manager of Operations & Customer Success and development team directly

  • Create content for blogs and marketing material


  • Map local court forms and contact courts nationwide for rules and updates


  • Interact daily with attorneys and their clients


  • Prepare and file bankruptcies nationwide


  • Research laws and provide due diligence reports


  • Investigate and resolve complex client issues




Our ideal candidate:

  • Passion for working in the legal industry


  • Extremely tech savvy, efficient, and organized


  • Impeccable writing, editing, and grammar skills


  • Strong critical thinking skills applied to technical and non-technical issues


  • Cheerful, friendly and motivated


  • Experience with CRM software, spreadsheets, legal software


  • 2+ years experience in the legal industry


  • Paralegal Certificate or equivalent education / experience


  • Background in bankruptcy law a plus

About the Company
  • NextChapter is a web application for attorneys to prepare, manage and file their bankruptcy cases online. We are revolutionizing the bankruptcy field to guide attorneys through the complete preparation process efficiently and effectively to help them better serve their bankruptcy clients. NextChapter offers per-case pricing, fully cloud-based access, excellent customer support and a modern user interface.

  • We are committed to becoming the most intuitive bankruptcy application by combining superior user experiences with intelligent features and services. Our passion for legal technology, excellent customer support and client happiness pours through NextChapter in every way. We are driven by the desire to build meaningful applications in a market that has been longing for change.

  • Our vision at NextChapter is to become the single-trusted source for bankruptcy attorneys and their clients.

What we offer: 
  • Competitive salary

  • Health benefits 

  • Stock options 

  • Flexible and generous vacation policy and paid holidays off 

  • Free gym membership 

  • Great work-life balance

  • Energetic work environment with a small team 

  • Technology to do your job successfully 

  • Volunteering, team retreats, monthly lunches, etc.

Interview Process
  • We try to keep our interview process straightforward: online code challenge (<1 hr), 1-2 phone screens (< 1 hr) and an on-site interview (<2 hrs).

To Apply:
 


Please tell us your story and share with us why you want to be part of the NextChapter Team. We’d love to learn why you’d be a strong fit for our company. If interested, email jobs@nextchapterbk.com. Thanks!

Apply Now
Operations Intern

Internship Opportunity at Legal Tech Startup

NextChapter is seeking an intern to help with internal operations and communications. This opportunity if perfect for someone seeking early stage company experience in startups or legal tech. We are looking for someone who embodies entrepreneurial spirit, pays strong attention to detail and has excellent communication skills. This is an internship with the potential to transition into a full-time position, for the right candidate.



Responsibilities:
  • Daily support to the CEO and Manager of Operations and Customer Success

  • Work directly with customers through live-chat and phone support 


  • Perform market research for CEO

  • Data entry and administrative duties

  • Help with PR and marketing efforts

  • Investigate and resolve complex client issues


Our ideal candidate:

  • Passion for working in the legal industry or in a startup


  • Extremely tech savvy, efficient, and organized


  • Impeccable writing, editing, and grammar skills


  • Strong critical thinking skills applied to technical and non-technical issues


  • Cheerful, friendly and motivated


  • Experience with CRM software, spreadsheets, Google Apps


  • 2+ years experience or education


  • Reliable transportation to NextChapter HQ

About the Company
  • NextChapter is a web application for attorneys to prepare, manage and file their bankruptcy cases online. We are revolutionizing the bankruptcy field to guide attorneys through the complete preparation process efficiently and effectively to help them better serve their bankruptcy clients. NextChapter offers per-case pricing, fully cloud-based access, excellent customer support and a modern user interface.

  • We are committed to becoming the most intuitive bankruptcy application by combining superior user experiences with intelligent features and services. Our passion for legal technology, excellent customer support and client happiness pours through NextChapter in every way. We are driven by the desire to build meaningful applications in a market that has been longing for change.

  • Our vision at NextChapter is to become the single-trusted source for bankruptcy attorneys and their clients.

What we offer: 
  • Competitive salary

  • Health benefits 

  • Stock options 

  • Flexible and generous vacation policy and paid holidays off 

  • Free gym membership 

  • Great work-life balance

  • Energetic work environment with a small team 

  • Technology to do your job successfully 

  • Volunteering, team retreats, monthly lunches, etc.

Interview Process
  • We try to keep our interview process straightforward: online code challenge (<1 hr), 1-2 phone screens (< 1 hr) and an on-site interview (<2 hrs).

To Apply:
 


Please tell us your story and share with us why you want to be part of the NextChapter Team. We’d love to learn why you’d be a strong fit for our company. If interested, email jobs@nextchapterbk.com. Thanks!

Apply Now
Sales Account Associate

We are looking for a hustler, a go-getter, someone who is highly motivated and gets stuff done! This person will embody entrepreneurial spirit and have a passion for winning and selling technology in an industry ripe for change.

We are a sales culture and earning power and professional opportunities are limitless. NextChapter generously rewards employees who make meaningful contributions to our company’s success with lucrative financial incentives as well as increasing roles of leadership and responsibility.

If you say yes to the following, you might be the perfect fit!

  • Do you know and follow Gary Vaynerchuk?

  • Are you motivated, energetic and ready to take on the world?

  • Are you goal-oriented and driven by the desire to close another deal?

Responsibilities:
  • Customer acquisition and sales

  • Customer relationship development

  • Customer retention

  • Assist in sales meetings and presentations

  • Assist in the overall growth of our current customer base

Job Specifics
  • From day one you will have access to thousands of qualified leads from our very active and engaged user base.

  • Being a young company, you will have a great deal of autonomy and responsibility.

  • We rely on a few tools very heavily for communication and workflow: Slack, Trello, Salesforce, Google Apps, Mailchimp, GMass.

Our ideal candidate:
  • Extremely self-motivated with strong and consistent organizational skills

  • Ability to focus on finding new business and driving new sales each month

  • A proven track record of accomplishments and results in sales

  • Constantly curious and open to new ways of thinking

  • Professional and entrepreneurial spirit

  • Strong communication & interpersonal skills

  • Analytical, data-driven mindset towards the sales pipeline. 

  • Experience with Salesforce a plus

  • Software (SaaS) sales experience a major plus!

About the Company
  • NextChapter is a web application for attorneys to prepare, manage and file their bankruptcy cases online. We are revolutionizing the bankruptcy field to guide attorneys through the complete preparation process efficiently and effectively to help them better serve their bankruptcy clients. NextChapter offers per-case pricing, fully cloud-based access, excellent customer support and a modern user interface.

  • We are committed to becoming the most intuitive bankruptcy application by combining superior user experiences with intelligent features and services. Our passion for legal technology, excellent customer support and client happiness pours through NextChapter in every way. We are driven by the desire to build meaningful applications in a market that has been longing for change.

  • Our vision at NextChapter is to become the single-trusted source for bankruptcy attorneys and their clients.

What we offer: 
  • Competitive salary

  • Health benefits 

  • Stock options 

  • Flexible and generous vacation policy and paid holidays off 

  • Free gym membership 

  • Great work-life balance

  • Energetic work environment with a small team 

  • Technology to do your job successfully 

  • Volunteering, team retreats, monthly lunches, etc.

Interview Process
  • We try to keep our interview process straightforward: online code challenge (<1 hr), 1-2 phone screens (< 1 hr) and an on-site interview (<2 hrs).

To Apply:
 


Please tell us your story and share with us why you want to be part of the NextChapter Team. We’d love to learn why you’d be a strong fit for our company. If interested, email jobs@nextchapterbk.com. Thanks!

Apply Now

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