Work at NextChapter

Help us change the way attorneys practice
bankruptcy law.

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Benefits and Perks

Open Positions

Paralegal Support Associate

We are looking for someone who embodies entrepreneurial spirit, pays strong attention to detail and wants to be part of a growing startup in the Midwest. This person will have passion for the legal industry and new technology.

If you say yes to the following, you might be the perfect fit!

  • Have you been a paralegal or attorney at a law firm and you’re ready to breakout of the mold and join a legal tech startup?

  • Are you inspired by business leaders like Steve Jobs, Warren Buffet and Sheryl Sandberg?

  • Do you love legal technology?

Responsibilities:
  • Work with CEO and team of developers to build NextChapter's application

  • Map local court forms and contact courts nationwide for rules and updates

  • Interact daily with attorneys and their clients to complete bankruptcy documents using NextChapter

  • Prepare and file bankruptcies nationwide

  • Research laws and provide due diligence on each case

  • Investigate and resolve complex client issues

  • Build rapport with new and existing attorneys and their clients

  • Generate weekly and monthly petition reports

Our ideal candidate:
  • Passion for working in the legal industry

  • Background in bankruptcy law

  • Be able to prepare Chapter 7 and Chapter 13 bankruptcies without software

  • Extremely tech savvy and efficient

  • Highly organized with a deep desire to cross off checklists

  • Cheerful, friendly and motivated

  • Impeccable writing, editing, and grammar skills

  • Strong critical thinking skills applied to technical and non-technical issues

  • Experience with CRM software, spreadsheets, legal software

  • 2+ years experience in the legal industry

  • Paralegal Certificate or equivalent education / experience

  • Member of Paralegal Associations is a plus

To Apply

Please tell us your story and share with us why you want to be a part of the NextChapter Paralegal Support Team. We welcome you to be as creative as you’d like. We’d love to learn why you’d be a strong fit for our company.

Customer Happiness Agent

We believe that keeping the customer happy is the key to SaaS success. One of our core values is “DELIGHT CUSTOMERS: Do things that don't scale. Solve for the customer first. Set the bar for excellent customer support.”

If you say yes to the following, you might be the perfect fit!

  • Do you have customer service experience, and you love helping customers over the phone, live chat, Twitter, email and in-person?

  • Have you read “Delivering Happiness” by Tony Hseih?

  • Are you motivated, energetic and cheerful?

  • Do you love startups and new tech products?

Responsibilities:
  • Deliver delight through written correspondence and phone support.

  • Interact daily with attorneys to gracefully guide them through NextChapter’s application.

  • Investigate and resolve complex customer issues in a cheerful manner.

  • Build rapport with new and existing customers.

  • Generate weekly and monthly customer happiness reports.

  • Make our clients’ day, any time they need a smile.

Our ideal candidate:
  • Passion for helping people and solving problems

  • Warm, friendly and professional with an entrepreneurial spirit

  • Impeccable writing and grammar skills

  • Strong critical thinking skills applied to technical and non-technical issues

  • Legal or startup background (both would be great!)

  • Energetic, motivated and cheerful

  • Experience with CRM software, spreadsheets, live chat and phones.

  • Exceptional time management skills and the ability to response to inquiries quickly and effectively

  • 2+ years experience in customer service

  • University degree or equivalent

To Apply

Please tell us your story and share with us why you want to be a part of the NextChapter Customer Happiness Team. We welcome you to be as creative as you’d like. We’d love to learn why you’d be a strong fit for our company.

Full-Stack Rails Developer

We are looking for developers who have a passion for solving real problems and changing an industry ripe for innovation. This is an opportunity to be an early employee at a rising legal tech startup, take on a lot of responsibly and play a substantial role in the future of the company. We are extremely selective with who we hire but we make sure that our early team members are well compensated in equity, salary, benefits and quality of work.

Our ideal candidate:
  • Extensive experience in developing web applications

  • Dedication to creating quality, maintainable code – no exceptions

  • Compassion for the end user and an eye for design

  • Strong communication skills and ability to work with a team of developers and designers

  • Experience developing REST APIs to serve web clients

  • A firm grasp of object oriented analysis and design

  • Solid understanding of computer programming principles and data structures

  • Passion for discovering new ways to solve problems

Current Stack:
  • Ruby

  • Rails

  • PostgreSQL

  • Javascript

  • Coffeescript

  • Angular.js

  • HTML5/CSS3

To Apply

Please tell us your story and share with us why you want to be a part of the NextChapter Team. We welcome you to be as creative as you’d like. We’d love to learn why you’d be a strong fit for our company.

Apply Now

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